Monthly Archives: March 2011
The majority of my professional experience relates to knowledge management and the creation of knowledge sharing business relationships. I am an experienced practitioner with social network analysis, also called organizational network analysis and value network analysis techniques. My professional goal is to educate companies on managing peer to peer relationships, or what I call “managing sideways”. With Optimice we aim to build management tools supporting peer to peer relationships and sustainable partnerships. I have applied my experience across many industries, both public and private. I have published a book on IT Governance in a Networked world and a major report on Visual Markets, a market research technique focused on business relationships.
Joining the company in 2011, Mitch is responsible for maintaining and expanding upon Sword Ciboodle’s North American marketing efforts, innovating customer service in the age of social as we all customer, analyst and partner engagement programs. Mitch is recognized by his peers as one of the world’s thought leaders in Social CRM and the impacts on Social Business. He is always on the forefront of ideas, strategies, and technologies. Mitch shares his thoughts on his syndicated blog A title would limit my thoughts, as well as the Ciboodle’s own under the C blog. Mitch’s passion is solving business problems by creating the optimal alignment of people, process, and technology. Mitch will be leveraging his breadth of experience in product management, systems architecture (including both transactional and analytical business applications) and strategy development. Mitch is in charge of product positioning and messaging. Mitch is based out of his home office in Williston, Vermont, but you will find him hanging out in … Continue reading
Professor of Economics and Management of Innovation, University of Perugia. For many years dealing with Systems Integration and its derivatives and cognitive dimensions for businesses, and models of innovation of local development systems.
George Siemens, was an Associate Director with the Learning Technologies Centre at University of Manitoba and author of Knowing Knowledge, an exploration of how the context and characteristics of knowledge have changed, and what it means to organizations today. George is also Founder and President of Complexive Systems Inc., a learning lab focused on assisting organizations develop integrated learning structures to meet the needs of global strategy execution. Today works for Technology Enhanced Knowledge Research Institute at Athabasca University
Patrick Brandt, Chief Executive Officer, drives the corporate strategy and vision for Telligent. Prior to joining Telligent, Brandt was the founder and CEO of Skywire Software. He also remains a member of the Board of Directors of iWave Software and serves on the board of appBackr. Brandt has also earned several accolades for his business acumen, leadership, and community service, including the Ernst & Young 2008 Southwest Area Entrepreneur of the Year Award®, the 2008 Tech Titans Corporate CEO Award, the 2006 Ellis Award from the Entrepreneur Foundation of North Texas, and the 2004 Tech Titans Emerging CEO Award.
Stefan Lindegaard is an author, speaker and strategic advisor who focus on the topics of open innovation, social media tools and intrapreneurship. Stefan Lindegaard believes open innovation requires a global perspective and he has given talks and worked with companies on open innovation in Europe, South America, the U.S. and Asia. His last book is The Open Innovation Revolution and his blog is a globally recognized destination on open innovation. You can read further at http://www.15inno.com.
I’m a founding partner at the Sovos Group – a consulting firm that helps leading organizations accelerate employee, customer and partner performance via the strategic use of social and collaborative approaches and technology. I’ve spent a decade managing engagements for large organizations helping them define and execute sustainable programs that drive lead generation, business partner network optimization, sales and marketing operational effectiveness, customer acquisition and employee productivity. I also serve on the Enterprise 2.0 Advisory Board and co-chair the Enterprise 2.0 Strategy and Execution Tracks at the Annual Enterprise 2.0 Conference.I blog about Enterprise 2.0 at www.pretzellogic.org
With over ten years experience in Telecoms innovation, Norman is recognised worldwide as an expert on future trends and user behaviour around Voice and Messaging and digital lifestyles. He has been a keynote speaker on this at O’Reilly Emerging Telephony, eComm, Telco2.0, 3G World Congress and Mobility Marketplace, the Global Billing Association and many other events. Norman is also the Chief Strategy Officer, Wireless Grids Corporation. Prior to joining WGC, he was the Director of Technology Research for Orange, formerly the Home Division of France Telecom where he was at the forefront of developing an innovation framework for an integrated Telco approach to the emerging Web2.0 ecosphere. He is an Associate Director of STL Partners Ltd, the group behind the Telco2.0 initiative. He was also previously an Executive Board member of the MIT Communications Futures Programme and is the Chairman of the ITU TELECOM Forum Programme Committee. He holds a Masters (1st Class) and a DPhil in International Relations from … Continue reading
Bertrand Duperrin carries out consultancy missions in the field of management, information, and communication technologies. His career began in a HR and management consultancy where he mainly focused on collaboration issues. He joined blueKiwi Software in 2006, in the first days of the company’s operations. At blueKiwi, Bertrand structured the consulting/services activity in the field of enterprise social networks. He was a pioneer in the French market; one of the first to lead such projects for large businesses. He joined Nextmodernity, a french expert consulting leading firm in the field of new management, collaboration and value creation practices in January 2010. Bertrand led the premier enterprise 2.0 project in a major French company, at Dassault Systemes, in the beginning of 2006. From there, he has led strategic projects for customers like BNP Paribas, Groupe La Poste (French postal services), and many of the largest french companies. His goals: to make social networks serve organizational performance and value creation in such … Continue reading
Vice President Enterprise 2.0 Oracle EMEA. Following Oracle’s acquisition of Stellent, I now head up Oracle’s EMEA team for Enterprise 2.0 Technologies which include Search, Enterprise Content Management, Portal, Collaboration Tools, Information Rights Management.
Founder and CEO at OpenKnowledge srl. Specialized on organizational development and innovation: concept, design, development for knowledge management, learning management, community management through social media platforms. Web 2.0 approach inside the organization: wikies, folksonomy, social networking, communities of practice, user generated content, social network analysis Internal communication: internal marketing, events, bottom-up systems.
Cybernetic Physicist with a Master Degree in Marketing and Social Communication, past CEO of Semantic Internet Innovation Ltd. He has a sound experience in the experimentation of innovative pedagogical methods. He has been consultant in South Pacific Islands (Fiji) and Project Manager in Chile for the Italian Ministry of Foreign Affairs. In Vietnam for Médecins sans Frontiers, in Italy for Learning Technologies – A. De Little, RSO, Ministry of Social Affairs and ELEA Spa (De Agostini Group). He has published lots of articles about the application of new technologies in learning processes and he is co-author of the book “Il computer elementare” (elementary computer)” edited by Apogeo, (2003) and co-author of the new book “Community Management Processi informali e tecnologie Web 2.0 per la gestione della conoscenza nelle organizzazioni” ( Formal and Informal learning) Ed. Apogeo year 2007. Specialized in new technologies in learning processes. Web 2.0 & 3.0. International negotiation, Web based Training Center and Interoperability Architecture. Learning, Re-usable, adaptive for … Continue reading
Enterprise 2.0 strategist at Open Knowledge. Enterprise 2.0 researcher, analyst and blogger at www.socialenterprise.it (in italian). Expert on enteprise blogging, wiki, feed rss, mashups, tagging and prediction markets. Lead Researcher, Strategist and Project Manager for web 2.0 business models and applications. Blogger on web 2.0 at http://www.infospaces.it (in english). Author of the Enterprise 2.0 chapter of the new book “Web 2.0″ from IlSole24Ore and of the paper “Folksonomies: Power to the People” (http://www.iskoi.org/doc/folksonomies.htm) published for the ISKO and of “Facetag: Integrating bottom-up and top-down classification in a social tagging system” presented at the IA Summit 2007 (Las Vegas). I’ve founded Facetag.org, a research project to show how the traditional classification schemes can be mixed with emerging folksonomies presented at the EURO IA last year in Berlin (http://www.euroia.org) and this year at the IA Summit 2007 in Las Vegas (www.iasummit.org). I’m also co-founder of Netwo.it (the first hub for web 2.0 startups in Italy), the organizer of Web2.Oltre (http://www.web2oltre.it), the biggest … Continue reading
Leveraging 20+ years of technology, customer service, communities and social media, online and offline marketing, CRM and enterprise strategy to assist vendors and clients in getting the results they need. Whether online or offline, customer-centric or organization-centric, traditional or community-based service and support, I have done it, written about it, and got great success. I coined the terms, and assisted clients and vendors reach success, Customer Interaction Hub, Community-Based Customer Service, and Enterprise Feedback Management.
Mark Tamis is a european social business strategist & entrepreneur, at the intersection of social CRM, marketing and Enterprise 2.0. He has a background in managing Professional Services at a of US Software Vendors and now provides advice to B2B and B2C companies on the next generation of business strategies. Mark was one of the first three europeans to be certified by Paul Greenberg’s BPT Partners in “Social CRM Strategies for Business”, in February 2010.
Fujitsu America VP R&D, author of the book “Mastering the Unpredictable”. Keith Swenson is Vice President of Research and Development at Fujitsu America Inc. and is the Chief Software Architect for the Interstage family of products. He is known for having been a pioneer in collaboration software and web services, and has helped the development of many workflow and BPM standards. He is currently the Chairman of the Technical Committee of the Workflow Management Coalition. In the past, he led development of collaboration software MS2, Netscape, Ashton Tate and Fujitsu. In 2004 he was awarded the Marvin L. Manheim Award for outstanding contributions in the field of workflow. His blog is at http://kswenson.wordpress.com/